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Integration Services

overview

CRM Integration Services

 We Revolve Softech one of the Salesforce Integration Partners will enrich your Salesforce™ CRM™ data by connecting your Salesforce™ instance to ERP, OMS or other Salesforce™ Clouds. Our team of consultants can help you define and chalk out the integration architecture using the available API’s and web services. As a preferred Multi cloud experts we have tons of experience integrating Salesforce™ clouds to use the data and create a customer 360 experience.

Salesforce™ native Integrations

Salesforce™ has come out with native connectors which help you connect two or more salesforce™ clouds together allowing you to have a complete 360 view of your customer interactions.

  • SalesCloud-1

    Sales/Service Cloud to Marketing Cloud

    Utilizing the native connector known as Marketing cloud™ connect we can connect your Sales/Service Cloud™ with Marketing cloud™ allowing the following

    • Move data from Object such as Lead, Account, contact, Opportunities and Orders from Sales/Service to SFMC.
    • Fire a Journey in SFMC using create/update event on Sales/Service Cloud™.
    • Manage subscriber “Email” preferences between systems.
    • Send a SFMC based template from Sales/Service Cloud™.

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    SFCC to Sales/Service Cloud™

    utilizing the native connector we can have the following data moved from SFCC to Sales/Service Cloud™

    • Customer information
    • Order and Order products
    • Products and prices

  • laptop

    SFCC to Marketing Cloud

    Utilizing the cartridge built on SFCC, we can connect Commerce cloud™ with Marketing cloud™ to perform the following activities

    • Bring newsletter subscription from SFCC to SFMC.
    • Bring Order information from SFCC to SFMC.
    • Replace the transactional emails (order confirmation, Account create etc) to fire from SFMC in place of SFCC.
    • Add the tracking codes to measure Web Analytics data and create journey’s based on those events.

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    Community Cloud™ to Marketing Cloud™

    Integrate community cloud™ with Marketing cloud ™to fire an email based on a community event such as

    • User joins a community
    • User creates a case
    • User buys a product

Salesforce™ Connect

Salesforce™ Connect is a framework that enables you to view, search, and modify data that’s stored outside your Salesforce™ org. It is a product for which you need to purchase a separate license. You can integrate tables from SAP® NetWeaver Gateway, Microsoft Dynamics® NAV, and many other data sources in real time without writing a single line of code

Get in touch with us one of the best Salesforce Integration Partners to analyze if this product is a good fit for your use case or not. 

Salesforce Integration Partners

Our team of expert developers have experience providing your making an informed decision when it comes to integration with a system. We have experience integrating with almost all available systems such as ERP (SAP™, JDE™)  OMS (Sterling™, Salesforce™ OMS etc).

We work with client teams to analyze the integration requirements, use cases, schedule and information and come up with a plan to have the integration built between systems ensuring we stay within governor limits and provide maximum functionality.