CRM™ Managed Services
Our Salesforce CRM™ managed services
Revolve Softech Salesforce CRM Managed Services allows you to outsource your Salesforce™ product(s) for maintenance, support, development and new enhancements to a partner company, who provides your team support while proactively and strategically managing your Salesforce™ systems. There are various support options to choose from based on the complexity of your setup and ongoing needs.
Solutions
Comprehensive managed services include
Supported Products
We have a wide range of support services for the salesforce™ ecosystems with expertise on various industries and platforms.
Benefits
Pricing Model
We offer multiple options for our Salesforce CRM managed services to choose from, they are customizable based on needs for our clients.
Basic
Designed for companies with core cloud i.e Sales, Service or CommunityIncludes
- Monthly commitment of 40 hours
- Complete support on Salesforce™ clouds
- Dedicated Account manager as point of contact
- 1 Dev/Admin, 1 Consultant and 1 QA assigned on project
- Daily progress report on activities
- Defined SLA based on case priority (mutually agreed)
Pro
Designed for companies using any cloud (other then SFMC) and integrationsIncludes
- Monthly commitment of 60 hours, with carry forward to remaining unused hours
- Complete support on Salesforce™ clouds
- Dedicated Account manager as point of contact
- Resources assigned as per need
- Daily progress report on activities
- Defined SLA based on case priority (mutually agreed)
Custom
Custom solutions for enterprise customersIncludes
- Demand based hours allotted for every month, with carry forward of remaining
- Support on salesforce™ clouds including SFMC
- Dedicated Account manager as point of contact
- Resources assigned as per need
- Daily progress report on activities
- Defined SLA based on case priority (mutually agreed)